Known issues

Explore has the following known issues:

Search keywords sometimes don't match filter keywords

Issue: Keywords used in the search bar sometimes don't match the resulting keyword displayed in the chart's filter. For example, last hour and last 1 hour. This issue doesn't affect the accuracy of search results.
Workaround: Guidewire is aware of this issue.

Iterative change analysis sometimes causes the page to crash

Issue: When you analyze a value within a change analysis, the page sometimes crashes.
Workaround: Guidewire is aware of this issue.

Pivot tables reload after expanding or collapsing rows

Issue: After you expand or collapse rows in a pivot table, the table unexpectedly reloads.
Workaround: Guidewire is aware of this issue.

Sorting a pivot table sorts only by rows

Issue: If you try to sort a pivot table by adding a sort to the search query or by updating a measure, the table can't sort by columns.
Workaround: Hover over the column name and select the More ellipsis, then select Sort.

Filters in Explore mode don't work for line charts

Issue: This issue only occurs on line charts. After selecting the Explore button on an Answer, you can apply filters to it. Applying filters to a column that already has them causes the existing filters to disappear.
Workaround: Edit the filters that appear below the Answer title instead of using Add your own filter or select a suggestion.