Overview of trip incidents

A trip incident is an incident that captures loss information related to a covered trip on a travel policy, such as a Personal Travel policy.

Trip incidents in ClaimCenter

Trip incidents are managed using the TripIncident entity. This entity has two arrays:

  • An array of TripAccommondations
    • Members of this array track the original and changed accommodation on the travel schedule
  • An array of TripSegments
    • Members of this array track the original and changed segments on the travel schedule

Trip incidents in Cloud API

In Cloud API, the Claim API has multiple sets of endpoints for trip incident information:

  • One set for the trip incident itself
  • One set for trip accommodations
  • One set for trip segments

In each set, there is a collection GET, a POST, an element GET, a PATCH, and a DELETE.

When POSTing a trip incident, trip accommodation, or trip segment, there are no required fields.