Closing claims
Use the following endpoint to close a claim:
- POST
/claim/v1/claims/{claimId}/close
A request body is not required, but you can include it to specify a
closedOutcome
, which must be set to a value from the
ClaimClosedOutcomeType
typelist (such as completed
or duplicate
).
For example, the following request closes claim cc:706 with a closed outcome of completed.
Command
POST /claim/v1/claims/cc:706/close
Request body
{
"data": {
"attributes": {
"closedOutcome": {
"code": "completed"
}
}
}
}
"message": "Claim: There are still open exposures for this claim. Please close all exposures
before closing the claim."
Reopening a closed claim
Use the following endpoint to reopen a closed claim:
- POST
/claim/v1/claims/{claimId}/reopen
A request body is not required, but you can include it to specify either of the following:
- A
note
, which is a string value to explain why the claim has been reopened - A
reason
, which must be set to a value from theClaimReopenedReason
typelist (such asmistake
orpaymentdenied
).
For example, the following request reopens claim cc:706 (assuming it is closed):
Command
POST /claim/v1/claims/cc:706/reopen
Request body
None
You cannot reopen exposures on a closed claim. The claim must be reopened before you can reopen its exposures.