Name clearance and account status

Name clearance

Name clearance is a process executed during account creation that verifies the account does not already exist.

Name clearance in the base configuration

In the base configuration, when a new account is created through the user interface, PolicyCenter checks to see if the account appears to be a duplicate of an existing account. If it does, PolicyCenter displays the names of potentially matching accounts.

However, when using the POST /accounts endpoint, the account is always created, even if it appears to be a duplicate of an existing account. The fact that there were potentially matching accounts is not included in the response payload.

Account status

On account creation, the account status is set to "Pending". This indicates that the account exists but that there are no policies associated with it. Once the account has at least one policy, its status changes to "Active".