Setting Up Deductibles

In the base configuration, deductible handling is automatically set up. The following configuration parameters in the config.xml file are used to manage deductible handling in ClaimCenter.


Parameter	Description	Default
UseDeductibleHandling	This parameter enables deductible handling in the application. If it is set to true, the AllowMultipleLineItems parameter must be set to `true` as well. If it is set to `false`, some sections of the user interface related to deductibles become unavailable or read-only.	true
AllowMultipleLineItems	This parameter determines whether to allow multiple line items in a transaction. As deductibles are applied through `TransactionLineItems`, this parameter must be also set to `true` for deductible handling to be enabled.	true
AllowMultipleLineItemsOnDeductibleRecovery	This parameter determines whether to allow multiple line items in a recovery if the recovery category is set to Deductible. Starting in ClaimCenter version 2026.07, this parameter is `false` by default. If you have updated from ClaimCenter 2026.03 or older, this parameter is set to `true` by default. If you are on ClaimCenter 2026.03 or earlier, this parameter does not exist, and therefore you cannot limit deductibles to a single line item on a recovery.	false

Setting the configuration parameter UseDeductibleHandling to false has the following results:

The Deductible section of new claims does not show on the Exposures screen.
For older claims that had an existing deductible, the Deductible section shows on the Exposures screen, but it is not editable.
The Apply Deductible button does not display on the check wizard screen for old claims that have a deductible applicable.
The transfer or recode of payments does not match the deductible from old payments to new payments.

Important: If you set the configuration parameter AllowMultipleLineItems to false, while leaving UseDeductibleHandling set to true, you will encounter issues. You will not be able to create the first claim cost payment, because there is no way to apply the deductible.

For more information on these configuration parameters, see the Configuration Parameters documentation.