Attributes

You can use the Cloud API to create custom user attributes and apply them in different ways for the different InsuranceSuite applications:

• ClaimCenter: You can use custom user attributes to provide additional information about users. ClaimCenter can then use these attributes to determine how to assign users to work. For example, you can create a custom attribute called 'Spanish', of the language type, to indicate a user's level of Spanish fluency. ClaimCenter can then use this attribute to assign work to users with the attribute. To learn more about attributes, refer to Application Guide.
• PolicyCenter: You can use custom user attributes to provide additional information about users. PolicyCenter can then use these attributes to determine how to assign users to work. For example, you can create a custom attribute called 'Spanish', of the language type, to indicate a user's level of Spanish fluency. PolicyCenter can then use this attribute to assign work to users with the attribute. To learn more about attributes, refer to Application Guide.
• BillingCenter: You can apply custom user attributes to users in BillingCenter, providing additional information about users. For example, you can create a custom attribute called 'Spanish', of the default type, to indicate a user's level of Spanish fluency. BillingCenter can then use this attribute to assign work to users with the attribute. You cannot create or manage custom user attributes from the BillingCenter UI itself, so to learn more about attributes, refer to Application Guide in ClaimCenter.

This topic provides a high-level overview of attributes, discussing both what they are and how to work with them through the Cloud API. Read this topic to learn how to create and modify attributes so administrators can apply these attributes to users, providing additional information about the users and how they can be useful.