Develop a Consumer Service Portal

Developers can use the v5 API to develop a custom consumer service portal that performs the same tasks as the InsuranceNow Consumer Service Portal (Service Portal).

This section includes typical APIs and API flows that developers can use to develop a service portal. However, the interactive API includes all the parameters available for each API. For information on how to view and test the API and its parameters, see "Try out" the API V5.

Consumer Service Portal API Flows

While the business flow for each consumer service portal varies based on business needs, service portals typically provide consumers the ability to report claims, make payments, open quotes, view policy details, and make changes to coverages.