Known issues

Inactivity timer debug logs do not reset after an interaction (XENG-1806)

Status: Open

Issue: The debug logs for the inactivity timer do not reset after an interaction is made and the timer in the console continues counting down. This occurs both for tracking inactivity and displaying the modal.

Workaround: Guidewire is aware of the issue.

Unable to create Workers Comp submission through the EnterpriseEngage UI (XENG-1913)

Status: Open

Issue: If you try to create a Workers' Comp submission, the submitClaim request fails and prevents you from creating the submission.

Workaround: In the ClaimCenter/modules/configuration/gsrc/edge/capabilities/claim/auth/ClaimContactAuthorizer.gs file, add the claimant role to the authorityPolicyRolesAllowed function.