Business flows: FNOL and adjudication

The InsuranceSuite Cloud API is a set of RESTful system APIs that expose functionality in ClaimCenter so that caller applications can request data from or initiate action within ClaimCenter.

The following topics discuss how caller applications can initiate specific ClaimCenter business flows related to FNOL and adjudication. This includes:

  • Executing FNOL
  • Working with existing claims
  • Working with ClaimContacts
  • Working with incidents
  • Working with exposures
  • Working with service requests

Business flows related to ClaimCenter financials are covered in a separate section of this document.