Issue a policy using the Sales Portal

While the business flow for each Sales Portal varies based on business needs, the following API flow applies to most implementations:

Start a quote

The process required to start a quote includes the consumer selecting a product and then sending API requests to create a quote, access the quote, and load the details required to start the quote.


Process to start a quote for a consumer portal.
Note: The complete URL of the application is available in the Location header of the POST /applications API response. The URL of the application includes the systemId.

Enter quote details

The process required to enter quote details is an iterative process where the consumer enters quote details on various tabs or pages, resolves any errors, and then has the opportunity to apply for the policy. The product setup defines the quote details that the consumer must enter to complete a quote.

Each time the portal loads or saves the quote as part of a step or similar action, the portal submits a PUT request with the latest _revision of this quote.
Note: To save the quote, the revision number is required.

Process to enter quote details for a consumer portal.
Note: If you configure a product with the data prefill option, see Data prefill for quotes for additional steps that occur when the consumer enters quote details.

Buy the policy

The process required to buy a policy includes API requests to convert the quote to an application, apply data report results, list the payment plans, and update the application with payment detail.
Note: The results of the data reports may trigger a recalculation of premium.

Process to submit payment for the policy.

Issue policy or refer quote to agent

The process to issue a policy includes either an API request to issue the policy or assign the application to an agent.


Process to issue the policy.