Holidays

All InsuranceSuite applications allow an administrator or managerial user with the appropriate permissions to set certain dates on the annual calendar as holidays and limit holidays to certain geographic zones.

A holiday is limited to a single date. It cannot span multiple consecutive days.

Managing holidays is important to determine days when an insurer is not open for business so that activities can include holidays in determining activity due dates. In addition, it affects app-specific business calendar functionality such as the send date for recurring checks in ClaimCenter.

For example, setting Thanksgiving to the last Thursday in November (United States), and Thanksgiving to the second Monday in October (Canada). In this case each holiday is limited to a certain geographic zone. Geographic zones can include countries, states, counties, provinces, territories, and so on. See Geographic zones and Associating holidays with geographic zones.

Other holiday attributes in the base application include designating a holiday either as a company holiday, federal (national) holiday, or a general holiday. In Cloud API, this designation is the holidayTags object.

For more information on the business functionality of holidays in ClaimCenter, see the Application Guide.

While holidays are not available to manage in the ContactManager user interface, you can work with holidays endpoints in Cloud API for ContactManager as long as you have the appropriate permissions (perm.Holiday.view and buswkmanage).