Name clearance and account status
Name clearance is a process executed during account creation that verifies the account does not already exist.
Name clearance in the base configuration
In the base configuration, when a new account is created through the user interface, if the account appears to be a duplicate of an existing account, PolicyCenter alerts the user through the user interface with the names of any potentially matching accounts.
However, when using the POST
/accounts endpoint, the account is
always created, even if it appears to be a duplicate of an existing account. The
fact that there were potentially matching accounts is not included in the
Configuring name clearance
Name clearance logic can be configured. If it is configured, then if you
attempt to create a duplicate account through the POST
/accounts endpoint, the call may succeed or fail based on
the newly configured logic.
On account creation, the account status is set to "Pending". This indicates that the account exists but that there are no policies associated with it. Once the account has at least one policy, its status changes to "Active".